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Terms & Conditions

Last updated: 8 January 2026
These Terms & Conditions govern the provision of marketing services by [Strive Digital Marketing] (“we”, “us”, “our”) to any client (“you”, “the Client”) who engages our services.

By engaging our services, requesting work, or making payment, you agree to be bound by these Terms & Conditions.

 

1. Services

We provide digital marketing services, which may include but are not limited to:

  • Social media advertising management (including Meta/Facebook & Instagram)
     

  • Campaign setup, audience targeting, creative testing, optimisation and reporting
     

  • Ongoing social media management, including content planning, posting, caption writing, and basic engagement management
     

  • Content creation through on-site filming and capture (where agreed)
     

  • Promotion strategies designed to increase enquiries, foot traffic, online interest, or product sales
     

All services are delivered using professional judgment and best-practice marketing methods. The exact scope of services is agreed on a client-by-client basis.

 

2. Fees & Payment

  • Fees are charged as agreed prior to commencement (weekly unless otherwise stated).
     

  • We are not registered for GST, and no GST is charged.
     

  • Invoices are issued weekly in advance unless otherwise agreed.
     

  • All invoices must be paid within seven (7) days of issue.
     

  • Payment is to be made via direct bank deposit to the account specified on the invoice.
     

  • Advertising spend is separate from service fees and is paid directly by the Client to the relevant advertising platform (e.g. Meta).
     

Failure to pay invoices on time may result in suspension of services.

 

3. Client Responsibilities

The Client is solely responsible for:

  • The accuracy, legality, and compliance of all products, services, pricing, promotions, and advertising claims
     

  • Compliance with all applicable laws, regulations, and platform policies
     

  • Providing timely access to accounts, assets, information, and approvals required to deliver services
     

We are not responsible for delays or performance issues caused by missing access, late approvals, or inaccurate information provided by the Client.

 

4. No Guarantees

The Client acknowledges that marketing outcomes are inherently uncertain.

No guarantees are made regarding:

  • Sales, revenue, profit, or return on advertising spend
     

  • Enquiries, foot traffic, reach, or engagement
     

  • Platform approval, account stability, or algorithm behaviour
     

All services are provided “as is” to the maximum extent permitted by law.

 

5. Intellectual Property

  • Ownership of content created transfers to the Client only once all invoices are paid in full.
     

  • Until payment is received, all intellectual property remains the property of the Service Provider.
     

  • We retain the right to reuse general concepts, strategies, processes, and know-how.
     

  • We may display work, results, or content for portfolio, case study, or promotional purposes unless otherwise agreed in writing.
     

 

6. Confidentiality

Each party agrees to keep confidential any non-public commercial or business information obtained during the engagement, except where disclosure is required by law or permitted with written consent.

 

7. Term & Termination

  • Services operate on an ongoing weekly basis unless otherwise agreed.
     

  • Either party may terminate the engagement by providing seven (7) days’ written notice.
     

  • All outstanding invoices remain payable upon termination.
     

  • Termination does not affect accrued rights or obligations.
     

 

8. Indemnity

The Client indemnifies and holds harmless the Service Provider against any claims, losses, damages, penalties, or costs arising from:

  • The Client’s products, services, or advertising claims
     

  • Content supplied or approved by the Client
     

  • Breaches of platform policies or applicable laws
     

  • Third-party claims relating to promotions or offers
     

 

9. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability is strictly limited to the fees paid by the Client in the four (4) weeks immediately preceding the event giving rise to the claim.
     

  • We are not liable for any indirect, incidental, or consequential loss, including loss of profit, revenue, data, or business opportunity.
     

 

10. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia, and the parties submit to the exclusive jurisdiction of the courts of NSW.

 

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be published on our website and will apply to all ongoing and future services.

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