Privacy Policy

Last updated: 8 January 2026
Business name: Strive Digital Marketing (“we”, “us”, “our”)
Website: https://strivedm.com
Contact: 0400 696 933
 

1) Overview

We respect your privacy and are committed to protecting personal information we collect and handle. This Privacy Policy explains how we collect, use, store, and disclose personal information, and how you can access or correct it.

We aim to handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.

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2) When this policy applies

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This policy applies to personal information collected through:

• our website and any forms on it
   

• email, phone, SMS, and social media (including direct messages)
   

• client onboarding, proposals, and service delivery
   

• advertising and analytics tools we use for our own marketing
   

3) What personal information we collect

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The types of personal information we may collect include:

• identity/contact details (name, email, phone number, business name, role)
   

• enquiry details (what you ask us, what services you’re interested in)
   

• client/business details you provide (brand info, service requirements, marketing goals)
   

• billing/transaction information (invoice details; we do not store full card details if processed via third-party providers)
   

• website usage data (IP address, device type, browser, pages viewed, referral source)
   

• communications (emails, call notes, messages, meeting notes)
   

If you provide personal information about someone else (e.g., a team member), you confirm you have permission to do so.

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4) How we collect personal information

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We collect personal information:

• directly from you (forms, email, phone, social DMs, contracts)
   

• from your use of our website (cookies/analytics)
   

• from third parties you authorise (e.g., ad accounts, social platforms, CRM tools)
   

• from publicly available sources where relevant (e.g., business websites/social pages)
   

Where reasonable and practical, we collect information directly from you. (APP 3)

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5) Why we collect, use, and hold personal information

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We collect and use personal information to:

• respond to enquiries and provide quotes
   

• deliver services (paid social advertising management, social media management, content planning/production coordination)
   

• communicate with you about campaigns, performance, and deliverables
   

• send invoices and manage payments
   

• improve our website, services, and processes
   

• meet legal and regulatory obligations
   

6) Disclosure of personal information

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We may disclose personal information to:

• service providers we use to run the business (e.g., email, cloud storage, invoicing, analytics)
   

• advertising platforms and social media platforms (e.g., Meta, TikTok, Google) where required to deliver campaigns
   

• professional advisers (accountants, lawyers) where necessary
   

• authorities where required or authorised by law
   

We do not sell personal information.

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7) Overseas disclosure

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Some tools we use may store or process information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a way consistent with Australian privacy expectations. (APP 8)

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8) Security of personal information

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We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This may include access controls, secure account practices, and limiting access to authorised personnel only. (APP 11)

No method of transmission or storage is completely secure, but we work to maintain appropriate safeguards.

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9) Data retention

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We keep personal information only for as long as needed to provide services, meet operational needs, and comply with legal obligations. When no longer required, we take reasonable steps to delete or de-identify it, where appropriate. (APP 11)

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10) Accessing and correcting your information

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You may request access to personal information we hold about you and request corrections if it’s inaccurate, out of date, incomplete, irrelevant, or misleading. (APP 12–13)

To make a request, contact us using the details above. We may need to verify your identity before processing your request.

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11) Cookies, analytics, and tracking

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Our website may use cookies and similar technologies to:

• remember preferences
   

• measure site performance and usage
   

• improve content and user experience
   

You can usually control cookies through your browser settings. Disabling cookies may affect site functionality.

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12) Marketing communications (email/SMS/DMs)

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If we send marketing communications, we will do so in line with Australian anti-spam rules, including providing a way to unsubscribe/opt out where required.

You can opt out at any time by:

• using the unsubscribe link (where provided), or
   

• replying “STOP” to SMS (where applicable), or
   

• emailing us at Benjamin@strivedm.com

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13) Phone marketing

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If we conduct marketing by phone, we aim to comply with the Do Not Call Register Act 2006 (Cth) and related telemarketing standards.

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14) Notifiable Data Breaches

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If we experience a data breach involving personal information that is likely to result in serious harm, and the Privacy Act/NDB scheme applies to the situation, we will take steps consistent with the Notifiable Data Breaches (NDB) scheme, which may include notifying affected individuals and the OAIC. 

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15) Complaints

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If you have a privacy complaint, contact us with details of your concern. We will respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). 

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16) Changes to this policy

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We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised “Last updated” date.